Copyright © 2016 Road Skippres. All Rights Reserved.

Privacy Policy

 

Road Skippers Frequently Asked Questions

Road Skippers Account:

- How to signup to Road Skippers?
- I cannot login to Road Skippers
- I want to change my email address
- I want to delete my Road Skippers account

 

Trip Recording:

- How to record a trip?
- Do I need a GPS activated while driving?
- Do I need a data connection while driving?

 

Trip Feedback:

- What are Driving Scores?
- My speeding score is lower than expected
- My acceleration/braking score is lower than expected
- Can I use hands-free set to improve my Calling Score?

 

Driving Goals & Challanges:

- How to activate Goals?
- How to unlock Goals?

 

Rewards:

- How to exchange my SP points for rewards?
- I want to cancel my order

 


 

Road Skippers Account:


- How to signup to Road Skippers?

You have two options: create a Road Skippers account using your email address or using your facebook account.

- I cannot login to Road Skippers

Make sure that:
you provide correct email address and password combination,
your email account is activated. To activate, click on the personalized activation link sent to you by email at your email address.

I want to change my email address

To change your email address, you need our system administrator's support. Shoot us an email at support@motosmarty.com.

I want to delete my Road Skippers account

Sorry to hear that. We regret you don't want to be a Road Skippers anymore but we respect that. Shoot us an email at support@motosmarty.com and our system administrator will delete your account.

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Trip Recording:


- How to record a trip?

Go to app's menu and select 'Record a Trip'. Then, press 'START' button. When your're done with driving, press 'STOP' button. The trip analysis results will be available shortly after in the 'Trips' section of the app.

Do I need a GPS activated while driving?

Yes, the app requires GPS to be turned on to record your route and driving speed.

Do I need a data connection while driving?

No, it's not necessary to have data connection on while recording a trip. You can record several trips without data connection, for example while you travel abroad. Keep in mind that the trip feedback and goals' progress will only be available in the app after your data is uploaded to our server.

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Trip Feedback:


What are Driving Scores?

Road Skippers app gives you insights into your driving behavior using Driving Scores. The Driving Scores are a result of many years of traffic safety research and they objectively describe your driving risk profile from four different angles:
- Speeding Score - your speed control and your attitude towards speed limits.
- Acceleration Score - how fast you accelerate.
- Braking Score - how hard you brake.
- Mobile Use Score - how much you use your phone while driving.
- Overall Score - a special score combining all the four Scores.
All the scores have values between 0 (very bad) and 10 (very good).

Your Driving Scores together create your personal Driver's Profile. The more you drive with Road Skippers, the better your Driver's Profile describes you as a driver. The higher your Driving Scores and the longer you keep them high, the more Skipper Points you can earn.

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Driving Goals & Challanges:


How to activate Goals?

Nothing, the moment you record your first trip, the first goal will become active. Completing goals will unlock other, more challenging goals. Have fun!

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Rewards:


How to exchange my SP points for rewards?

Go to 'Rewards' screen in the app and select a reward you would like to order. On the reward details screen, press 'Order reward' button. If you don't see such a button, it means your SP balance is too low or there are no more items available.

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